Archive for the ‘smile’ Category

THE POWER OF “THANK YOU!”   6 comments

THE POWER OF “THANK YOU!”

thank u 1God gave you a gift of 86,400 seconds today. Have you used one to say ‘thank you?

William Arthur Ward

 

I’ve got a CRAZY question for you…

How often do you say “thank you?”

I’m not talking about the robotic “thank you” you give at a fast food joint on picking your burger.

Or the “thanks” you say when people hold the door open for you.

I’m talking about the sincere, time-consuming “thank you.”

Think about it… How often do you say it? My guess is you do, but wish you could do it more, right?

 

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The simple act of saying ‘thank you’ is a demonstration of gratitude in response to an experience that was meaningful to a customer or citizen.

Simon Mainwaring

 

“Thank You! ….. Are they just words or do they have the power to make people take action?”

 

They are two words that have the power to transform our health, happiness, athletic performance and success. Research shows that grateful people are happier and more likely to maintain good friendships. A state of gratitude, according to research by the Institute of HeartMath, also improves the heart’s rhythmic functioning, which helps us to reduce stress, think more clearly under pressure and heal physically. It’s actually physiologically impossible to be stressed and thankful at the same time. When you are grateful you flood your body and brain with emotions and endorphins that uplift and energize you rather than the stress hormones that drain you.

Saying thank you in life and business is powerful, thoughtful, memorable, inexpensive, and easy. Plus, the opportunities to give thanks are endless.

Gratitude is like muscle. The more we do with it the stronger it gets.

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‘Thank you’ is the best prayer that anyone could say. I say that one a lot. Thank you expresses extreme gratitude, humility, understanding.

Alice Walker

Here are some tips you can use to develop the profitable habit of saying “Thank you”:

  • Be specific in your thanks. It’s one thing to say, “I appreciate what you did today. Thanks a lot.” That’s a soap-bubble comment. Pretty while it lasts, but gone in seconds. It’s general and vague. When you thank them for something specific, that’s Velcro. That’s a thanks they remember because it sticks. You hook your gratitude to something the employee did. For instance, an employee just handled a difficult phone call with a customer really well. Thank them for that specific activity.
  • Appreciate the process. Target your appreciation on what the employee or vendor did. Let’s go back to the worker who took the phone call. Avoid telling the employee, “Thanks for helping me keep that customer.” That’s just an outcome that benefits you. Say, “I like how you hung in there when that customer was being difficult. You were really patient and respectful.” The same type of strategy goes for vendors. Give thanks for doing something that was an extra-mile effort for them, recognizing the above-and-beyond work.

    It’s about them, not you. Showing that you know something about them, and that you’re able to place yourself in their shoes, is incredibly valuable. Connect your gift-giving with life beyond the business walls. If a vendor became a grandpa, give him a copy of “Goodnight, Moon” to read to the little one. If an employee’s mother died of breast cancer this year, make an end-of -the-year donation to Race for the Cure in her name. Such intimacy breaks the relationship ice in a transformational, not just transactional, direction which is the game-changing pathway to greater profits.

  • Go old school with your thanks. In this digital world of emails and texts, Facebook and Twitter, the simple and quick act of writing a handwritten expression of gratitude can go a long way. There’s something special today about a handwritten note. It tells them you took out time to specifically appreciate them. Plus you create return business when you take pen in hand and write, “Thank you,” to your customers. Just say, “I know you could do business with others, but you chose us. Thank you! We treasure our relationship.”

Implement these tips, and your business will likely say “Thank you” back to you as you increase your profits year-round.

 

 

“The Gratitude Effect …… makes it possible that down the line you and others will get help.”

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Now, let’s look at some ways to practice being Thankful every day.

  1. Take a Daily Thank You Walk –Take a simple 5 or 10-minute walk each day and say out loud what you are thankful for. This will set you up for a positive day.
  2. Meal Time Thank You’s – (For those of us that still have family meal time.) At meal-time with your friends and family, go around the table and have each person, including the kids at the little table, say what they are thankful for.
  3. Gratitude Visit – Martin Seligman, Ph.D., an American psychologist, suggests that we write a letter expressing our gratitude to someone. Then we visit this person and read them the letter. His research shows that people who do this are measurably happier and less depressed a month later.
  4. Say Thank You at Work – we spend more hours with our colleagues t work than family…. so it won’t hurt to energize and engage your co-workers and team by letting them know you are grateful for them and their work. Oh! Another thing do not forget to say thank you to your clients and customers too….. It does wonders …… don’t take my word for it try it out.

So, leave a comment and let me know what you think about saying “thanks!”

PLUS, I’ve got a challenge for you.

A challenge that will make you a better person…

…and it’s a challenge that will help you run a better business.

What is it?

It’s simple:

Today I want you to take the time to say thank you to people who have helped you.

And MAKE IT COUNT.

Giving thanks is fun and puts a smile on everyone’s face. Give it a try.

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“Let gratitude be the pillow upon which you kneel to say your nightly prayer. And let faith be the bridge you build to overcome evil and welcome good.”

Maya Angelou,

WHY DO YOU SMILE?   1 comment

WHY DO YOU SMILE?

You know there are some things we do without knowing why, we just accept it as a norm cause everyone else is doing it….. I was asked by a lil girl quite recently “why do we smile???” I was about to answer simply “Because its good!” but then I thought there are so many things that feel good that should not be done so that answer on its own would definitely not suffice. Thus the beginning of my quest WHY DO WE SMILE and WHY SHOULD WE SMILE??? Well, I think Mother Teresa said it all when she said “ Every time you smile at someone, it is an action of love, a gift to that person, a beautiful thing.”

 

Smiling is a great way to make yourself stand out while helping your body to function better. Learn to Smile to improve your health, your stress level, and your attractiveness. So, here are:-

  Ten Reasons To Smile – From Mark Stibich, Ph.D.

1. Smiling makes us attractive.

We are drawn to people who smile. There is an attraction factor. We want to know a smiling person and figure out what is so good. Frowns, scowls and grimaces all push people away — but a smile draws them in. In fact Carlos Santana said it all he said “Your wrinkles either show that you’re nasty, cranky, and senile, or that you’re always smiling.”

2. Smiling Changes Our Mood

Next time you are feeling down, try putting on a smile. There’s a good chance you mood will change for the better. Smiling can trick the body into helping you change your mood.

3. Smiling is Contagious

When someone is smiling they lighten up the room, change the moods of others, and make things happier. A smiling person brings happiness with them. Smile lots and you will draw people to you.

4. Smiling Relieves Stress

Stress can really show up in our faces. Smiling helps to prevent us from looking tired, worn down, and overwhelmed. When you are stressed, take time to put on a smile. The stress should be reduced and you’ll be better able to take action.

When I look out at the people and they look at me and they’re smiling, then I know that I’m loved. That is the time when I have no worries, no problems.
Etta James

5. Smiling Boosts Your Immune System

Smiling helps the immune system to work better. When you smile, immune function improves possibly because you are more relaxed. Prevent the flu and colds by smiling.

6. Smiling Lowers Your Blood Pressure

When you smile, there is a measurable reduction in your blood pressure. Give it a try if you have a blood pressure monitor at home. Sit for a few minutes, take a reading. Then smile for a minute and take another reading while still smiling. Do you notice a difference?

7. Smiling Releases Endorphins, Natural Pain Killers and Serotonin

Studies have shown that smiling releases endorphins, natural pain killers, and serotonin. Together these three make us feel good. Smiling is a natural drug.

8. Smiling Lifts the Face and Makes You Look Younger

The muscles we use to smile lift the face, making a person appear younger. Don’t go for a face lift, just try smiling your way through the day — you’ll look younger and feel better.

9. Smiling Makes You Seem Successful

Smiling people appear more confident, are more likely to be promoted, and more likely to be approached. Put on a smile at meetings and appointments and people will react to you differently.

10. Smiling Helps You Stay Positive

Try this test: Smile. Now try to think of something negative without losing the smile. It’s hard. When we smile our body is sending the rest of us a message that “Life is Good!” Stay away from depression, stress and worry by smiling.

Well after reading this i hope we have more smiley faces in the world and why not Eric Davis once said “It takes a lot of energy to be negative. You have to work at it. But smiling is painless. I’d rather spend my energy smiling.” I will wrap this up with a saying from Dr. Seuss  it goes “Don’t cry because it’s over, smile because it happened.”

Remember even though the outside world might be raining, if you keep on smiling the sun will soon show its face and smile back at you.
Anna Lee