THE POWER OF “THANK YOU!”
“God gave you a gift of 86,400 seconds today. Have you used one to say ‘thank you?”
William Arthur Ward
I’ve got a CRAZY question for you…
How often do you say “thank you?”
I’m not talking about the robotic “thank you” you give at a fast food joint on picking your burger.
Or the “thanks” you say when people hold the door open for you.
I’m talking about the sincere, time-consuming “thank you.”
Think about it… How often do you say it? My guess is you do, but wish you could do it more, right?
“The simple act of saying ‘thank you’ is a demonstration of gratitude in response to an experience that was meaningful to a customer or citizen.”
“Thank You! ….. Are they just words or do they have the power to make people take action?”
They are two words that have the power to transform our health, happiness, athletic performance and success. Research shows that grateful people are happier and more likely to maintain good friendships. A state of gratitude, according to research by the Institute of HeartMath, also improves the heart’s rhythmic functioning, which helps us to reduce stress, think more clearly under pressure and heal physically. It’s actually physiologically impossible to be stressed and thankful at the same time. When you are grateful you flood your body and brain with emotions and endorphins that uplift and energize you rather than the stress hormones that drain you.
Saying thank you in life and business is powerful, thoughtful, memorable, inexpensive, and easy. Plus, the opportunities to give thanks are endless.
Gratitude is like muscle. The more we do with it the stronger it gets.
‘Thank you’ is the best prayer that anyone could say. I say that one a lot. Thank you expresses extreme gratitude, humility, understanding.”
Here are some tips you can use to develop the profitable habit of saying “Thank you”:
- Be specific in your thanks. It’s one thing to say, “I appreciate what you did today. Thanks a lot.” That’s a soap-bubble comment. Pretty while it lasts, but gone in seconds. It’s general and vague. When you thank them for something specific, that’s Velcro. That’s a thanks they remember because it sticks. You hook your gratitude to something the employee did. For instance, an employee just handled a difficult phone call with a customer really well. Thank them for that specific activity.
- Appreciate the process. Target your appreciation on what the employee or vendor did. Let’s go back to the worker who took the phone call. Avoid telling the employee, “Thanks for helping me keep that customer.” That’s just an outcome that benefits you. Say, “I like how you hung in there when that customer was being difficult. You were really patient and respectful.” The same type of strategy goes for vendors. Give thanks for doing something that was an extra-mile effort for them, recognizing the above-and-beyond work.
It’s about them, not you. Showing that you know something about them, and that you’re able to place yourself in their shoes, is incredibly valuable. Connect your gift-giving with life beyond the business walls. If a vendor became a grandpa, give him a copy of “Goodnight, Moon” to read to the little one. If an employee’s mother died of breast cancer this year, make an end-of -the-year donation to Race for the Cure in her name. Such intimacy breaks the relationship ice in a transformational, not just transactional, direction which is the game-changing pathway to greater profits.
- Go old school with your thanks. In this digital world of emails and texts, Facebook and Twitter, the simple and quick act of writing a handwritten expression of gratitude can go a long way. There’s something special today about a handwritten note. It tells them you took out time to specifically appreciate them. Plus you create return business when you take pen in hand and write, “Thank you,” to your customers. Just say, “I know you could do business with others, but you chose us. Thank you! We treasure our relationship.”
Implement these tips, and your business will likely say “Thank you” back to you as you increase your profits year-round.
“The Gratitude Effect …… makes it possible that down the line you and others will get help.”
Now, let’s look at some ways to practice being Thankful every day.
- Take a Daily Thank You Walk –Take a simple 5 or 10-minute walk each day and say out loud what you are thankful for. This will set you up for a positive day.
- Meal Time Thank You’s – (For those of us that still have family meal time.) At meal-time with your friends and family, go around the table and have each person, including the kids at the little table, say what they are thankful for.
- Gratitude Visit – Martin Seligman, Ph.D., an American psychologist, suggests that we write a letter expressing our gratitude to someone. Then we visit this person and read them the letter. His research shows that people who do this are measurably happier and less depressed a month later.
- Say Thank You at Work – we spend more hours with our colleagues t work than family…. so it won’t hurt to energize and engage your co-workers and team by letting them know you are grateful for them and their work. Oh! Another thing do not forget to say thank you to your clients and customers too….. It does wonders …… don’t take my word for it try it out.
So, leave a comment and let me know what you think about saying “thanks!”
PLUS, I’ve got a challenge for you.
A challenge that will make you a better person…
…and it’s a challenge that will help you run a better business.
What is it?
Today I want you to take the time to say thank you to people who have helped you.
And MAKE IT COUNT.
Giving thanks is fun and puts a smile on everyone’s face. Give it a try.
“Let gratitude be the pillow upon which you kneel to say your nightly prayer. And let faith be the bridge you build to overcome evil and welcome good.”
― Maya Angelou,
THE GIFT OF CHRISTMAS
The best of all gifts around any Christmas tree: the presence of a happy family all wrapped up in each other.
– Burton Hillis
Ok so its Christmas and everyone is busy shopping and all, but the most interesting part of shopping are the gifts people are expecting this season…..so I thought to take a minute to talk on the gift of Christmas Now we know that Christmas is the yearly celebration of the birth of Jesus, but it is truly a gift that we must experience each day. I share with you and all my readers the following thoughts — based on a meditation by an anonymous author — which enlighten us during the busy holiday season and sums up the true meaning of what we hope to celebrate as people of faith.
“The joy of brightening other lives, bearing each others’ burdens, easing other’s loads and supplanting empty hearts and lives with generous gifts becomes for us the magic of Christmas.”
– WC Jones
Christmas is a present, not a past.
Christmas should not be just a historical date to remember, but a gift to be lived.
When you decide to love those around you, that day is Christmas.
When you take the first step to be at peace with a loved one, that day is Christmas.
When you meet someone who asks for help and you assist them with all your heart, that day is Christmas.
If there is no joyous way to give a festive gift, give love away
When you take time to talk to someone who is lonely and sad, that day is Christmas.
When you understand that resentment can be transformed by forgiveness, that day is Christmas.
When you let go of something to give to someone who needs it more than you, that day is Christmas.
When you realize that love, service and authentic concern are the best gifts, that day is Christmas.
When you decide to live with joy and hope rather than surrender to fear and sadness, that day is Christmas.
Christmas is something that was born in the heart of God — who motivated by pure love — sent his son Jesus to save us. Yet, Christmas comes alive this season when we allow its true significance to be born in our hearts. May the beautiful holiday lights, parties, shopping and the exhausting rush of these days not distract us from the true meaning of what Christmas really is — and can be.
Oh! By the way the secret to finding the MAGIC of Christmas is to experience Christmas from the eyes of a child!!!
Our hearts grow tender with childhood memories and love of kindred, and we are better throughout the year for having, in spirit, become a child again at Christmas-time.
~Laura Ingalls Wilder
MERRY CHRISTMAS TO YOU ALL… Muuah!!!!
A TRUE DIVA!!!
On the 21st of September 2012 an Abuja based magazine known as men’s room recognized one of Abuja’s finest on air personalities Faith Onyebujoh as a TRUE DIVA; The magazine aims to bring to light the importance of Socially Responsible Investments and highlight the relevance of SRI to the society, the country and to Africa as a whole. A special section of the magazine is focused on celebrating true divas and the host of the midday oasis on cool FM Faith Onyebujoh (Me) was picked as their 1st TRUE DIVA. In an exclusive interview at salamander cafe, I was asked why and how I got into broadcasting, My take on the world of broadcasting so far and some juicy questions about family and the lucky man in The picture … Lol!!! Now, I got your attention right? Well, getting up close and personal with a true diva always is an interesting read, Bet, now, you’re very interested well darling you’ll just have to be patient and wait for the issue to come out.
Anyway, the reason am putting up this post is, this very honorable recognition got me thinking who really is a true diva? we know the original definition of a diva as being a female opera singer. Time Magazine observed in its October 21, 2002 issue: “By definition, a diva is was originally used for great female opera singers, almost always sopranos. Often today “diva” is used to describe any extremely independent and wildly talented woman. Naturally the term still applies to the classical arts. But I think being a DIVA is about defining what you want to be and how you want to be perceived and then working to make yourself that way. You don’t have to follow some set of rules, dress one particular way, or where you hair one way. That’s not what being a diva is all about.
Now, If you want to be that stuck up person that when you walk in the room all the women are jealous and all the men are speechless- then hey, be my guest and find out what you need to do to be that person. Personally, I want to be strong, successful, pretty, fashionable, articulate, and fun to be around.
YOU define what you want to be. Don’t be guided by famous people, or others. Really sit down and think about what you want to be/how you want to be, and then come up with a strategy to do that. Even if you just come up with a starting point, Please start! its also recommended you get rid of that bad habit that you have. You’ll feel accomplished and it will compel you to do more to better yourself and your situation.
So, simply put I would say being a DIVA is Defining yourself and standing out doing it. Appearance can easily be changed, but what truly makes a Diva comes from within and any real modification you want to make will also have to come from within.
Do you think the word “DIVA” has more of a good or bad rep these days?