Archive for the ‘Alice Walker’ Tag

THE POWER OF “THANK YOU!”   6 comments

THE POWER OF “THANK YOU!”

thank u 1God gave you a gift of 86,400 seconds today. Have you used one to say ‘thank you?

William Arthur Ward

 

I’ve got a CRAZY question for you…

How often do you say “thank you?”

I’m not talking about the robotic “thank you” you give at a fast food joint on picking your burger.

Or the “thanks” you say when people hold the door open for you.

I’m talking about the sincere, time-consuming “thank you.”

Think about it… How often do you say it? My guess is you do, but wish you could do it more, right?

 

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The simple act of saying ‘thank you’ is a demonstration of gratitude in response to an experience that was meaningful to a customer or citizen.

Simon Mainwaring

 

“Thank You! ….. Are they just words or do they have the power to make people take action?”

 

They are two words that have the power to transform our health, happiness, athletic performance and success. Research shows that grateful people are happier and more likely to maintain good friendships. A state of gratitude, according to research by the Institute of HeartMath, also improves the heart’s rhythmic functioning, which helps us to reduce stress, think more clearly under pressure and heal physically. It’s actually physiologically impossible to be stressed and thankful at the same time. When you are grateful you flood your body and brain with emotions and endorphins that uplift and energize you rather than the stress hormones that drain you.

Saying thank you in life and business is powerful, thoughtful, memorable, inexpensive, and easy. Plus, the opportunities to give thanks are endless.

Gratitude is like muscle. The more we do with it the stronger it gets.

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‘Thank you’ is the best prayer that anyone could say. I say that one a lot. Thank you expresses extreme gratitude, humility, understanding.

Alice Walker

Here are some tips you can use to develop the profitable habit of saying “Thank you”:

  • Be specific in your thanks. It’s one thing to say, “I appreciate what you did today. Thanks a lot.” That’s a soap-bubble comment. Pretty while it lasts, but gone in seconds. It’s general and vague. When you thank them for something specific, that’s Velcro. That’s a thanks they remember because it sticks. You hook your gratitude to something the employee did. For instance, an employee just handled a difficult phone call with a customer really well. Thank them for that specific activity.
  • Appreciate the process. Target your appreciation on what the employee or vendor did. Let’s go back to the worker who took the phone call. Avoid telling the employee, “Thanks for helping me keep that customer.” That’s just an outcome that benefits you. Say, “I like how you hung in there when that customer was being difficult. You were really patient and respectful.” The same type of strategy goes for vendors. Give thanks for doing something that was an extra-mile effort for them, recognizing the above-and-beyond work.

    It’s about them, not you. Showing that you know something about them, and that you’re able to place yourself in their shoes, is incredibly valuable. Connect your gift-giving with life beyond the business walls. If a vendor became a grandpa, give him a copy of “Goodnight, Moon” to read to the little one. If an employee’s mother died of breast cancer this year, make an end-of -the-year donation to Race for the Cure in her name. Such intimacy breaks the relationship ice in a transformational, not just transactional, direction which is the game-changing pathway to greater profits.

  • Go old school with your thanks. In this digital world of emails and texts, Facebook and Twitter, the simple and quick act of writing a handwritten expression of gratitude can go a long way. There’s something special today about a handwritten note. It tells them you took out time to specifically appreciate them. Plus you create return business when you take pen in hand and write, “Thank you,” to your customers. Just say, “I know you could do business with others, but you chose us. Thank you! We treasure our relationship.”

Implement these tips, and your business will likely say “Thank you” back to you as you increase your profits year-round.

 

 

“The Gratitude Effect …… makes it possible that down the line you and others will get help.”

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Now, let’s look at some ways to practice being Thankful every day.

  1. Take a Daily Thank You Walk –Take a simple 5 or 10-minute walk each day and say out loud what you are thankful for. This will set you up for a positive day.
  2. Meal Time Thank You’s – (For those of us that still have family meal time.) At meal-time with your friends and family, go around the table and have each person, including the kids at the little table, say what they are thankful for.
  3. Gratitude Visit – Martin Seligman, Ph.D., an American psychologist, suggests that we write a letter expressing our gratitude to someone. Then we visit this person and read them the letter. His research shows that people who do this are measurably happier and less depressed a month later.
  4. Say Thank You at Work – we spend more hours with our colleagues t work than family…. so it won’t hurt to energize and engage your co-workers and team by letting them know you are grateful for them and their work. Oh! Another thing do not forget to say thank you to your clients and customers too….. It does wonders …… don’t take my word for it try it out.

So, leave a comment and let me know what you think about saying “thanks!”

PLUS, I’ve got a challenge for you.

A challenge that will make you a better person…

…and it’s a challenge that will help you run a better business.

What is it?

It’s simple:

Today I want you to take the time to say thank you to people who have helped you.

And MAKE IT COUNT.

Giving thanks is fun and puts a smile on everyone’s face. Give it a try.

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“Let gratitude be the pillow upon which you kneel to say your nightly prayer. And let faith be the bridge you build to overcome evil and welcome good.”

Maya Angelou,

Is Happiness A Decision Or A Feeling……?   3 comments

Is Happiness A Decision Or A Feeling……?

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“Most folks are as happy as they make up their mind to be.”

Abraham Lincoln

I asked this question on my show on radio today and was quite impressed with people’s response…. a lot of people were of the opinion that Happiness is a Decision… but then comes the question If its a decision why do we have more UN-happy people out there? Is it that they choose to be UN-happy? Let me start by saying; happiness is a phenomenon every human on this planet desires in their hearts. Yet most of us look for happiness in all the wrong places and end up causing ourselves more suffering. This is the case sadly, because we are looking outside of ourselves for some-thing or some-one to bring us Happiness.

 

A 13th-century Persian poet simply called  Rumi once said; we go room to room looking for the diamond necklace around our neck. I totally agree with this saying, we search “everywhere” for happiness, and sadly; we never see where it really is, which is with us all along.

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I think we all would agree that Happiness does not depend on material things, such as driving a certain car or owning a prestigious house. (although, such things can add pleasure to our life).

We have to take note that, happiness does not depend on what happens or on other people, like whether tou hve a significant other or not. (although, having loving and supportive people around does add to our enjoyment).

“Don’t wit around for other people to be happy for you. Any happiness you get you’ve got to make yourself.”

Alice Walker

 

Sometimes people choose to wallow and take no responsibility for things… you can’t choose how you feel, but you can make choices to enhance your chance of feeling happy.

Happiness is not to be found anywhere in the external world.

Personally, I believe the main obstacle to happiness is our faulty thinking. For Instance thinking, Some-one or some-thing can make you happy, is faulty thinking. you have a choice, to be happy, but do you want to be If your answer is YES! Then its time you should decide to be.

I like to remind myself that I am the creator of my own thoughts and state of mind. It is my choice what feeling I choose to have on any given day. This does not mean I don’t go with the flow of feelings (Of course I do … I am no robot), but the fact that I can choose at any given moment to change what it is I desire…. is just re-assuring.

“Happiness is when what you think, what you say, and what you do are in harmony.”

Mahatma Gandhi

 

Sadly, a lot of us have learned to quietly accept whatever happens to us, without question, without standing up and saying ‘No!’ We have become passive, powerless and uninspired robots, going along with the crowd. It’s a sad state of affairs that we have been raised in. It seems somewhere along the line, a standard was laid out for us and we are ‘expected’ to magically meet this invisible ‘standard’ by compromising and living according to someone else’s perspectives… I ask you now….  Where is the happiness in that?

It is about time that we realise that we are empowered within us to choose our emotion, to choose how we respond or react to something, is all up to us. It is all choice!!!

So again I say… Choosing happiness is a choice.

Just take a minute to think about how you are feeling right now. How long has it been since you chose what you wanted to feel?

Now, I am not saying that you go into a state of denial if you are in one kind of trauma or another, but I am suggesting that you put in a new option for yourself. Instead of sitting in pain, decide for a few minutes that you will focus on happiness. Plus, it doesn’t hurt to try; because think about it would you rather go through life choosing happiness and drawing happy experiences to yourself, or would you rather just sit in pain and expect the worst, thereby feeling the worst?

So where can we find happiness?

I will tell you…. stop looking outside  for what can only be found inside.

And make a decision to be happy.

I would like to formally invite you to be Happy!

Repeat the phrase below:

I, your name, decide to be happy right now, despite the state of the world, or what happens to me and around me.

I absolutely know it is my God-given birth right to be happy.

And as the light of God that i am, I reclaim happiness and happiness reclaims me.

Make the decision everyday to be happy!!!

 

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“Happiness doesn’t depend on any external conditions; it is governed by our mental attitude.”

Dale Carnegie