THE POWER OF “THANK YOU!”
I’ve got a CRAZY question for you…
How often do you say “thank you?”
I’m not talking about the robotic “thank you” you give at a fast food joint on picking your burger.
Or the “thanks” you say when people hold the door open for you.
I’m talking about the sincere, time-consuming “thank you.”
Think about it… How often do you say it? My guess is you do, but wish you could do it more, right?
“Thank You! ….. Are they just words or do they have the power to make people take action?”
They are two words that have the power to transform our health, happiness, athletic performance and success. Research shows that grateful people are happier and more likely to maintain good friendships. A state of gratitude, according to research by the Institute of HeartMath, also improves the heart’s rhythmic functioning, which helps us to reduce stress, think more clearly under pressure and heal physically. It’s actually physiologically impossible to be stressed and thankful at the same time. When you are grateful you flood your body and brain with emotions and endorphins that uplift and energize you rather than the stress hormones that drain you.
Saying thank you in life and business is powerful, thoughtful, memorable, inexpensive, and easy. Plus, the opportunities to give thanks are endless.
Gratitude is like muscle. The more we do with it the stronger it gets.
Here are some tips you can use to develop the profitable habit of saying “Thank you”:
- Be specific in your thanks. It’s one thing to say, “I appreciate what you did today. Thanks a lot.” That’s a soap-bubble comment. Pretty while it lasts, but gone in seconds. It’s general and vague. When you thank them for something specific, that’s Velcro. That’s a thanks they remember because it sticks. You hook your gratitude to something the employee did. For instance, an employee just handled a difficult phone call with a customer really well. Thank them for that specific activity.
- Appreciate the process. Target your appreciation on what the employee or vendor did. Let’s go back to the worker who took the phone call. Avoid telling the employee, “Thanks for helping me keep that customer.” That’s just an outcome that benefits you. Say, “I like how you hung in there when that customer was being difficult. You were really patient and respectful.” The same type of strategy goes for vendors. Give thanks for doing something that was an extra-mile effort for them, recognizing the above-and-beyond work.
It’s about them, not you. Showing that you know something about them, and that you’re able to place yourself in their shoes, is incredibly valuable. Connect your gift-giving with life beyond the business walls. If a vendor became a grandpa, give him a copy of “Goodnight, Moon” to read to the little one. If an employee’s mother died of breast cancer this year, make an end-of -the-year donation to Race for the Cure in her name. Such intimacy breaks the relationship ice in a transformational, not just transactional, direction which is the game-changing pathway to greater profits.
- Go old school with your thanks. In this digital world of emails and texts, Facebook and Twitter, the simple and quick act of writing a handwritten expression of gratitude can go a long way. There’s something special today about a handwritten note. It tells them you took out time to specifically appreciate them. Plus you create return business when you take pen in hand and write, “Thank you,” to your customers. Just say, “I know you could do business with others, but you chose us. Thank you! We treasure our relationship.”
Implement these tips, and your business will likely say “Thank you” back to you as you increase your profits year-round.
“The Gratitude Effect …… makes it possible that down the line you and others will get help.”
Now, let’s look at some ways to practice being Thankful every day.
- Take a Daily Thank You Walk –Take a simple 5 or 10-minute walk each day and say out loud what you are thankful for. This will set you up for a positive day.
- Meal Time Thank You’s – (For those of us that still have family meal time.) At meal-time with your friends and family, go around the table and have each person, including the kids at the little table, say what they are thankful for.
- Gratitude Visit – Martin Seligman, Ph.D., an American psychologist, suggests that we write a letter expressing our gratitude to someone. Then we visit this person and read them the letter. His research shows that people who do this are measurably happier and less depressed a month later.
- Say Thank You at Work – we spend more hours with our colleagues t work than family…. so it won’t hurt to energize and engage your co-workers and team by letting them know you are grateful for them and their work. Oh! Another thing do not forget to say thank you to your clients and customers too….. It does wonders …… don’t take my word for it try it out.
So, leave a comment and let me know what you think about saying “thanks!”
PLUS, I’ve got a challenge for you.
A challenge that will make you a better person…
…and it’s a challenge that will help you run a better business.
What is it?
Today I want you to take the time to say thank you to people who have helped you.
And MAKE IT COUNT.
Giving thanks is fun and puts a smile on everyone’s face. Give it a try.
“Let gratitude be the pillow upon which you kneel to say your nightly prayer. And let faith be the bridge you build to overcome evil and welcome good.”
― Maya Angelou,